Industry Thriving Score: Progress over Time
Although Accommodation and food services ranked 18th (out of 19), it is pleasing to see increases in all five thriving domains in 2021. In particular, a large increase in the policy domain was seen, indicating workplaces were implementing mental health focused policies and processes such as a mental health strategy, policies against bullying and harassment, providing confidential counselling and support, and having a good return to work policies. Of concern is that 61% of workers in the industry experienced a mental health condition in the last 12 months – the highest for any industry.
What can you do?
If you’d like to improve mental health and wellbeing in your workplace but aren’t sure where to start, consider SuperFriend’s Workplace Wellbeing Audit.
Within this industry…
Psychosocial Risk Profile

Inappropriate workload

Low recognition

Poor change management

Poor management support

Low job control

Poor role clarity

Poor workplace relationships

Poor working environment

Traumatic events
Key:

Table – Psychosocial Risk Profile for Accommodation and food services industry


Highest Psychosocial Risk
The highest psychosocial risk facing the Accommodation and food services industry is poor change management and low recognition.
How can you manage this risk?
Change is a constant part of our lives and it can be even harder for workers during times of uncertainty such as throughout the pandemic when changes are occurring rapidly. Make sure you’re communicating any changes clearly to everyone in your team, and check-in with workers often, especially if your workplace has had to change processes recently.
