New in 2021

Psychosocial risks

Psychosocial risks are workplace operations that increase stress and reduce mental wellbeing.

For a workplace to be mentally healthy, it must have strong foundations and managing psychosocial risks is an essential part of these foundations.

National psychosocial risk ratings

At a national level, psychosocial risk ratings range from 2.1 to 2.5 on a scale from 1 to 5 where 5 is the highest risk. While workplace psychosocial risks are moderately low, action is needed to get closer to the lowest rating.

Inappropriate workload

Too much or too little work or responsibility


Low recognition

Lack of positive feedback, recognition or rewards for good work


Poor change management

Lack of clear communication, consultation or effective processes during workplace changes


Poor management support

Inadequate assistance or guidance from leaders


Low job control

Limited control over decisions relating to how work is performed


Poor role clarity

Limited understanding of work tasks, responsibilities or expectations


Poor workplace relationships

Interpersonal conflict, inappropriate behaviour, discrimination or bullying


Poor working environment

High temperatures or noise levels, cramped workspace, poor lighting or an unsafe environment


Traumatic events

Exposure to abuse or violence, or lack of support following trauma



The healthiest workplaces, those that are truly thriving, have very low risk ratings for all nine psychosocial risks.
Read more

Psychosocial risk ratings vary by industry

Scroll down to Industry Profiles to see your industry’s highest psychosocial risks